Urgent Issue: Account Freeze Due to Gamwing Gaming 2 app - "Unauthorized Peripheral Usage"

Dear Gamwing Support Team, I recently purchased your company’s Moxi Pro 2 adapter to play PUBG Mobile on my RedMagic 10S Pro device using the Gamwing Gaming 2 v2.6.6-1 application. Everything worked fine initially, but I’ve encountered a critical issue: After completing a match, I received an “Unauthorized peripherals usage” warning, and my account was frozen for 1 hour. I tested with another account, but the same issue occurred again after finishing a game. This is very concerning, as my main PUBG Mobile account is highly valuable, and I cannot risk a permanent ban. I kindly request your urgent support to: Resolve the freeze/account restriction issue as soon as possible. Clarify how to safely use the Moxi Pro 2 adapter without triggering the “unauthorized peripherals” detection. This issue could impact not only me but also many other Gamwing users. If not addressed, it risks causing serious account bans and damaging trust in your products. I hope this matter will be treated with high priority to protect your customers’ gaming experience. Looking forward to your urgent response. Best regards, MrGamingPk